Returns & Exchanges

At Hooters, we want you to love your fashion finds. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging with all tags attached and include the printed return authorization form inside.

3

Attach the Label

Affix the prepaid shipping label provided through our portal to the outside of your package, ensuring any previous shipping labels are covered.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing